A four-state word cloud that sizes terms by the square root of their count and packs them along a deterministic spiral, with every word focusable (a button once onSelect is wired) and a ranked list for screen readers.
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status="ready" · 24 terms, 3,211 mentions. "refund" leads with 412 (12.8%) and takes the centre; the five buckets each get a palette token and their own underline dash, so the split survives greyscale. Click or press Enter on a word: nothing picked yet.
Support ticket topics · last 30 days
Tab into the cloud · arrows walk the ranking · Enter picks a term
24 terms · 3,211 mentions · 12.8% on refund
Word cloud of 24 terms, 3,211 mentions in all. Most frequent refund, 412 mentions, 12.8% of all mentions. The top 5 terms together account for 49.1%. Size is the square root of the count, so a word's area tracks how often it occurs. Colour and underline mark 5 groups: Billing, Onboarding, Performance, Data, Mobile. Every term and its exact count are in the ranked list that follows.
Billing765 mentions
Onboarding825 mentions
Performance615 mentions
Data638 mentions
Mobile368 mentions
Size is the square root of the count, so a word's area tracks how often it occurs. The most frequent term takes the centre and the rest spiral outward, so nearer the middle also means more often. Tab into the cloud, then arrow through the ranking.
Every counted term, most frequent first. 24 terms, 3,211 mentions in all.
refund: 412 mentions, 12.8% of all mentions, group Billing
signup: 366 mentions, 11.4% of all mentions, group Onboarding
latency: 298 mentions, 9.3% of all mentions, group Performance
invoice: 268 mentions, 8.3% of all mentions, group Billing
export: 231 mentions, 7.2% of all mentions, group Data
SSO: 210 mentions, 6.5% of all mentions, group Onboarding
timeout: 187 mentions, 5.8% of all mentions, group Performance
webhook: 176 mentions, 5.5% of all mentions, group Data
invite: 154 mentions, 4.8% of all mentions, group Onboarding
Android: 143 mentions, 4.5% of all mentions, group Mobile
iOS: 131 mentions, 4.1% of all mentions, group Mobile
CSV: 118 mentions, 3.7% of all mentions, group Data
cold start: 92 mentions, 2.9% of all mentions, group Performance
rate limit: 84 mentions, 2.6% of all mentions, group Data
magic link: 61 mentions, 1.9% of all mentions, group Onboarding
push notification: 57 mentions, 1.8% of all mentions, group Mobile
chargeback: 47 mentions, 1.5% of all mentions, group Billing
throughput: 38 mentions, 1.2% of all mentions, group Performance
seats: 34 mentions, 1.1% of all mentions, group Onboarding
backfill: 29 mentions, 0.9% of all mentions, group Data
offline: 26 mentions, 0.8% of all mentions, group Mobile
proration: 23 mentions, 0.7% of all mentions, group Billing
tax ID: 15 mentions, 0.5% of all mentions, group Billing
tablet: 11 mentions, 0.3% of all mentions, group Mobile
status="empty" · the extraction ran and matched nothing — a different sentence from "still running".
Support ticket topics · last 30 days
No tickets in this window
No terms counted yet
A cloud needs at least one term with a count of its own.
status="loading" · eleven pulsing word-shaped bars, aria-hidden, plus one sr-only status line. No timers, no randomness.
Support ticket topics · last 30 days
Counting ticket topics
Loading word cloud
status="error" with onRetry · press Try again to swap to ready. Omit onRetry and the button never renders.
Support ticket topics · last 30 days
Topic extraction timed out
Couldn't load this cloud
The data source didn't respond.
No groups on the same month: colour falls back to the rank quintile, which size already says — so a colour-blind reader loses nothing, and no underline is drawn because there is no second dimension to mark.
Support ticket topics · no buckets
Same counts, buckets stripped
24 terms · 3,211 mentions · 12.8% on refund
Word cloud of 24 terms, 3,211 mentions in all. Most frequent refund, 412 mentions, 12.8% of all mentions. The top 5 terms together account for 49.1%. Size is the square root of the count, so a word's area tracks how often it occurs. Every term and its exact count are in the ranked list that follows.
Size is the square root of the count, so a word's area tracks how often it occurs. The most frequent term takes the centre and the rest spiral outward, so nearer the middle also means more often. Tab into the cloud, then arrow through the ranking.
Every counted term, most frequent first. 24 terms, 3,211 mentions in all.
refund: 412 mentions, 12.8% of all mentions
signup: 366 mentions, 11.4% of all mentions
latency: 298 mentions, 9.3% of all mentions
invoice: 268 mentions, 8.3% of all mentions
export: 231 mentions, 7.2% of all mentions
SSO: 210 mentions, 6.5% of all mentions
timeout: 187 mentions, 5.8% of all mentions
webhook: 176 mentions, 5.5% of all mentions
invite: 154 mentions, 4.8% of all mentions
Android: 143 mentions, 4.5% of all mentions
iOS: 131 mentions, 4.1% of all mentions
CSV: 118 mentions, 3.7% of all mentions
cold start: 92 mentions, 2.9% of all mentions
rate limit: 84 mentions, 2.6% of all mentions
magic link: 61 mentions, 1.9% of all mentions
push notification: 57 mentions, 1.8% of all mentions
chargeback: 47 mentions, 1.5% of all mentions
throughput: 38 mentions, 1.2% of all mentions
seats: 34 mentions, 1.1% of all mentions
backfill: 29 mentions, 0.9% of all mentions
offline: 26 mentions, 0.8% of all mentions
proration: 23 mentions, 0.7% of all mentions
tax ID: 15 mentions, 0.5% of all mentions
tablet: 11 mentions, 0.3% of all mentions
Degenerate: one term, which is also one category at 100%. Nothing to compare it against, so it takes the top of the font range and the centre of the plot.
Beta feedback · week 1
Week one, one theme
1 term · 38 mentions · 100% on onboarding
Word cloud of 1 term, 38 mentions in all. Most frequent onboarding, 38 mentions, 100% of all mentions. Size is the square root of the count, so a word's area tracks how often it occurs. Every term and its exact count are in the ranked list that follows.
Size is the square root of the count, so a word's area tracks how often it occurs. The most frequent term takes the centre and the rest spiral outward, so nearer the middle also means more often. Tab into the cloud, then arrow through the ranking.
Every counted term, most frequent first. 1 terms, 38 mentions in all.
onboarding: 38 mentions, 100% of all mentions
Degenerate: eight labels used exactly as often as each other. Size would be a lie either way, so every word is drawn at the middle of the range and the footer says so out loud.
Board labels · every card tagged once
Every card tagged once
8 terms · 96 cards · 12.5% on backlog
Word cloud of 8 terms, 96 cards in all. Most frequent backlog, 12 cards, 12.5% of all cards. The top 5 terms together account for 62.5%. Every term has the same count, so all of them are drawn at the same size and size carries no information here. Every term and its exact count are in the ranked list that follows.
Every term has the same count, so size says nothing here — only the ranked list does. The most frequent term takes the centre and the rest spiral outward, so nearer the middle also means more often. Tab into the cloud, then arrow through the ranking.
Every counted term, most frequent first. 8 terms, 96 cards in all.
backlog: 12 cards, 12.5% of all cards
blocked: 12 cards, 12.5% of all cards
design: 12 cards, 12.5% of all cards
docs: 12 cards, 12.5% of all cards
infra: 12 cards, 12.5% of all cards
research: 12 cards, 12.5% of all cards
spike: 12 cards, 12.5% of all cards
triage: 12 cards, 12.5% of all cards
Degenerate: "login" is 123× the runner-up. Under scale="sqrt" the whole tail collapses onto the font floor and stops ranking itself.
Help-centre searches · yesterday
scale="sqrt" — area tracks the count
12 terms · 9,478 searches · 96.2% on login
Word cloud of 12 terms, 9,478 searches in all. Most frequent login, 9,120 searches, 96.2% of all searches. The top 5 terms together account for 98.7%. Size is the square root of the count, so a word's area tracks how often it occurs. Every term and its exact count are in the ranked list that follows.
Size is the square root of the count, so a word's area tracks how often it occurs. The most frequent term takes the centre and the rest spiral outward, so nearer the middle also means more often. Tab into the cloud, then arrow through the ranking.
Every counted term, most frequent first. 12 terms, 9,478 searches in all.
login: 9,120 searches, 96.2% of all searches
pricing: 74 searches, 0.8% of all searches
api key: 61 searches, 0.6% of all searches
reset password: 55 searches, 0.6% of all searches
invoice: 43 searches, 0.5% of all searches
webhook: 31 searches, 0.3% of all searches
status page: 27 searches, 0.3% of all searches
sso: 22 searches, 0.2% of all searches
delete account: 18 searches, 0.2% of all searches
changelog: 12 searches, 0.1% of all searches
roadmap: 9 searches, under 0.1% of all searches
careers: 6 searches, under 0.1% of all searches
The same data under scale="rank": magnitude is discarded and only the order is drawn, so the tail is readable again. The exact counts are unchanged in the readout and the ranked list.
Help-centre searches · yesterday
scale="rank" — order only
12 terms · 9,478 searches · 96.2% on login
Word cloud of 12 terms, 9,478 searches in all. Most frequent login, 9,120 searches, 96.2% of all searches. The top 5 terms together account for 98.7%. Size follows rank only; the gaps between the counts are not drawn. Every term and its exact count are in the ranked list that follows.
Size follows rank only; the gaps between the counts are not drawn. The most frequent term takes the centre and the rest spiral outward, so nearer the middle also means more often. Tab into the cloud, then arrow through the ranking.
Every counted term, most frequent first. 12 terms, 9,478 searches in all.
login: 9,120 searches, 96.2% of all searches
pricing: 74 searches, 0.8% of all searches
api key: 61 searches, 0.6% of all searches
reset password: 55 searches, 0.6% of all searches
invoice: 43 searches, 0.5% of all searches
webhook: 31 searches, 0.3% of all searches
status page: 27 searches, 0.3% of all searches
sso: 22 searches, 0.2% of all searches
delete account: 18 searches, 0.2% of all searches
changelog: 12 searches, 0.1% of all searches
roadmap: 9 searches, under 0.1% of all searches
careers: 6 searches, under 0.1% of all searches
Hostile feed: a 101-character log line (shrunk to the floor, then clipped with an ellipsis), a repeated id, a blank term, a count of −12 and a count of 0 — kept, because measured-zero is not the same as absent — and a CJK phrase whose glyphs are a full em wide.
Raw extraction · unvalidated feed
Nothing here was validated upstream
7 terms · 713 hits · 29.5% on onboarding
Word cloud of 7 terms, 713 hits in all. Most frequent onboarding, 210 hits, 29.5% of all hits. The top 5 terms together account for 93.8%. Size is the square root of the count, so a word's area tracks how often it occurs. Every term and its exact count are in the ranked list that follows.
Size is the square root of the count, so a word's area tracks how often it occurs. The most frequent term takes the centre and the rest spiral outward, so nearer the middle also means more often. Tab into the cloud, then arrow through the ranking. 1 term is too long for the box and drawn clipped; the full spelling is in the list.
2 entries left out — a term cannot occur a negative number of times, and a blank term has nothing to draw. 1 repeated id collapsed into the first entry.
Every counted term, most frequent first. 7 terms, 713 hits in all.
onboarding: 210 hits, 29.5% of all hits
unhandled-promise-rejection-in-the-billing-webhook-retry-scheduler-after-the-february-deploy-rollback: 165 hits, 23.1% of all hits
retention: 140 hits, 19.6% of all hits
churn: 96 hits, 13.5% of all hits
活跃用户留存: 58 hits, 8.1% of all hits
engagement: 44 hits, 6.2% of all hits
nps: 0 hits, 0% of all hits
Overflow: 120 seeded queries with maxTerms=80. Forty are ranked below the cut before anything is drawn, and the last few find no free space left in the box — both kinds are counted in the header, explained in the footer and named in the screen-reader list rather than silently vanishing.
Site search · last quarter
Zipf-distributed, seeded, deliberately too many
80 terms · 19,778 searches · 26.3% on numeric
48 listed, not drawn
Word cloud of 80 terms, 19,778 searches in all. Most frequent numeric, 5,200 searches, 26.3% of all searches. The top 5 terms together account for 55%. Size is the square root of the count, so a word's area tracks how often it occurs. 8 terms could not be placed and are marked in the list below. Every term and its exact count are in the ranked list that follows.
Size is the square root of the count, so a word's area tracks how often it occurs. The most frequent term takes the centre and the rest spiral outward, so nearer the middle also means more often. Tab into the cloud, then arrow through the ranking. 8 terms found no free space: adrenalin, thread, consistency and more.
40 more terms are ranked below the top 80 and are not part of this picture.
Every counted term, most frequent first. 80 terms, 19,778 searches in all.
numeric: 5,200 searches, 26.3% of all searches
cauliflower: 2,343 searches, 11.8% of all searches
completion: 1,470 searches, 7.4% of all searches
bend: 1,056 searches, 5.3% of all searches
final: 817 searches, 4.1% of all searches
giant: 662 searches, 3.3% of all searches
sandbar: 555 searches, 2.8% of all searches
countess: 476 searches, 2.4% of all searches
duster: 416 searches, 2.1% of all searches
custody: 368 searches, 1.9% of all searches
pressure: 330 searches, 1.7% of all searches
hovercraft: 299 searches, 1.5% of all searches
cook: 272 searches, 1.4% of all searches
metal: 250 searches, 1.3% of all searches
cuckoo: 231 searches, 1.2% of all searches
brochure: 214 searches, 1.1% of all searches
colon: 200 searches, 1% of all searches
synergy: 187 searches, 0.9% of all searches
tail: 176 searches, 0.9% of all searches
meatloaf: 166 searches, 0.8% of all searches
affect: 157 searches, 0.8% of all searches
expansion: 149 searches, 0.8% of all searches
event: 141 searches, 0.7% of all searches
mouser: 135 searches, 0.7% of all searches
cinder: 128 searches, 0.6% of all searches
heartache: 123 searches, 0.6% of all searches
possession: 117 searches, 0.6% of all searches
providence: 113 searches, 0.6% of all searches
retention: 108 searches, 0.5% of all searches
bog: 104 searches, 0.5% of all searches
trench: 100 searches, 0.5% of all searches
litter: 97 searches, 0.5% of all searches
silk: 93 searches, 0.5% of all searches
concentration: 90 searches, 0.5% of all searches
conversation: 87 searches, 0.4% of all searches
edge: 84 searches, 0.4% of all searches
maintainer: 82 searches, 0.4% of all searches
markup: 79 searches, 0.4% of all searches
blowgun: 77 searches, 0.4% of all searches
agreement: 75 searches, 0.4% of all searches
carboxyl: 73 searches, 0.4% of all searches
guide: 71 searches, 0.4% of all searches
sonata: 69 searches, 0.3% of all searches
desk: 67 searches, 0.3% of all searches
information: 65 searches, 0.3% of all searches
futon: 64 searches, 0.3% of all searches
premeditation: 62 searches, 0.3% of all searches
emergent: 61 searches, 0.3% of all searches
swordfish: 59 searches, 0.3% of all searches
starboard: 58 searches, 0.3% of all searches
dependency: 57 searches, 0.3% of all searches
smog: 55 searches, 0.3% of all searches
fishery: 54 searches, 0.3% of all searches
colonialism: 53 searches, 0.3% of all searches
pants: 52 searches, 0.3% of all searches
rationale: 51 searches, 0.3% of all searches
saloon: 50 searches, 0.3% of all searches
finer: 49 searches, 0.2% of all searches
seagull: 48 searches, 0.2% of all searches
sailor: 47 searches, 0.2% of all searches
steeple: 46 searches, 0.2% of all searches
councilman: 45 searches, 0.2% of all searches
cafe: 44 searches, 0.2% of all searches
typewriter: 44 searches, 0.2% of all searches
yak: 43 searches, 0.2% of all searches
waterspout: 42 searches, 0.2% of all searches
horde: 41 searches, 0.2% of all searches
sweatshop: 41 searches, 0.2% of all searches
carnival: 40 searches, 0.2% of all searches
adrenalin: 39 searches, 0.2% of all searches, not drawn — no room left in the cloud
derby: 39 searches, 0.2% of all searches
thread: 38 searches, 0.2% of all searches, not drawn — no room left in the cloud
consistency: 37 searches, 0.2% of all searches, not drawn — no room left in the cloud
divine: 37 searches, 0.2% of all searches, not drawn — no room left in the cloud
ruin: 36 searches, 0.2% of all searches
vibraphone: 36 searches, 0.2% of all searches, not drawn — no room left in the cloud
king: 35 searches, 0.2% of all searches
transom: 35 searches, 0.2% of all searches, not drawn — no room left in the cloud
analogy: 34 searches, 0.2% of all searches, not drawn — no room left in the cloud
scarification: 34 searches, 0.2% of all searches, not drawn — no room left in the cloud
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