Metric Comparison

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ready · mixed units (currency / count / percent / duration), sortable headers, “Total revenue” expands into its product lines

Monthly performance1–31 March 2026 vs. 1–28 February 2026

Total revenueRecognised revenue, all product lines	$1,284,900from $1,142,300	$1,142,300	+$142,600	+12.5%+$142,600
Subscriptions	$902,400from $812,500	$812,500	+$89,900	+11.1%+$89,900
Professional services	$268,500from $241,800	$241,800	+$26,700	+11.0%+$26,700
Marketplace fees	$114,000from $88,000	$88,000	+$26,000	+29.5%+$26,000
New customers	412from 388	388	+24	+6.2%+24
Active workspacesSeats with at least one session	9,460from 9,460	9,460	0	No change0
Customer churn rateLogo churn, monthly	3.8%from 3.1%	3.1%	+0.7 pp	+22.6%+0.7 pp
Gross margin	68.4%from 66.9%	66.9%	+1.5 pp	+2.2%+1.5 pp
Support cost per ticket	$4.12from $5.30	$5.30	-$1.18	-22.3%-$1.18
Median response timep50, API gateway	1.45 sfrom 1.82 s	1.82 s	-370 ms	-20.3%-370 ms
Enterprise pilot revenueFirst month of the pilot programme	$48,000from $0	$0	+$48,000	New+$48,000

ready · polarity and arithmetic edges — churn / cost / latency rows carry higherIsBetter=false, so a fall reads positive; 0→50 is “New”, 0→0 is “No change”, 50→0 is a real −100%, a missing baseline is “—”

Edge casesEvery case where a naive delta ÷ previous divides by zero, invents a percentage, or colours the wrong direction

New line of business0 → 50 · no denominator, so no percentage	50from 0	0	+50	New+50
Deprecated endpoint calls0 → 0 · unchanged, not new	0from 0	0	0	No change0
Legacy plan seats50 → 0 · a real −100%	0from 50	50	-50	-100%-50
Beta feature adoptionno baseline · back-fill still running	1,240from —	—	—	——
Net cash flow−18,400 → −4,200 · divided by \|previous\|, so a recovery reads positive	-$4,200from -$18,400	-$18,400	+$14,200	+77.2%+$14,200
Checkout error rate1.20 → 0 · down is good here	0.00%from 1.20%	1.20%	-1.20 pp	-100%-1.20 pp

ready · sortable={false} — the print / report shape, and 30 rows in means 30 rows out (no cap, no fixed-height clipping)

Weekly tracker · 30 metrics
Metric	Week 13	Week 12	Change	Change %
Tracked metric 01	1,160from 1,200	1,200	-40	-3.3%-40
Tracked metric 02	1,408from 1,337	1,337	+71	+5.3%+71
Tracked metric 03	1,556from 1,474	1,474	+82	+5.6%+82
Tracked metric 04	1,550from 1,611	1,611	-61	-3.8%-61
Tracked metric 05	1,852from 1,748	1,748	+104	+5.9%+104
Tracked metric 06	2,000from 1,885	1,885	+115	+6.1%+115
Tracked metric 07	1,940from 2,022	2,022	-82	-4.1%-82
Tracked metric 08	2,296from 2,159	2,159	+137	+6.3%+137
Tracked metric 09	2,444from 2,296	2,296	+148	+6.4%+148
Tracked metric 10	2,330from 2,433	2,433	-103	-4.2%-103
Tracked metric 11	2,740from 2,570	2,570	+170	+6.6%+170
Tracked metric 12	2,888from 2,707	2,707	+181	+6.7%+181
Tracked metric 13	2,720from 2,844	2,844	-124	-4.4%-124
Tracked metric 14	3,184from 2,981	2,981	+203	+6.8%+203
Tracked metric 15	3,332from 3,118	3,118	+214	+6.9%+214
Tracked metric 16	3,110from 3,255	3,255	-145	-4.5%-145
Tracked metric 17	3,628from 3,392	3,392	+236	+7.0%+236
Tracked metric 18	3,776from 3,529	3,529	+247	+7.0%+247
Tracked metric 19	3,500from 3,666	3,666	-166	-4.5%-166
Tracked metric 20	4,072from 3,803	3,803	+269	+7.1%+269
Tracked metric 21	4,220from 3,940	3,940	+280	+7.1%+280
Tracked metric 22	3,890from 4,077	4,077	-187	-4.6%-187
Tracked metric 23	4,516from 4,214	4,214	+302	+7.2%+302
Tracked metric 24	4,664from 4,351	4,351	+313	+7.2%+313
Tracked metric 25	4,280from 4,488	4,488	-208	-4.6%-208
Tracked metric 26	4,960from 4,625	4,625	+335	+7.2%+335
Tracked metric 27	5,108from 4,762	4,762	+346	+7.3%+346
Tracked metric 28	4,670from 4,899	4,899	-229	-4.7%-229
Tracked metric 29	5,404from 5,036	5,036	+368	+7.3%+368
Tracked metric 30	5,552from 5,173	5,173	+379	+7.3%+379

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Monthly performance1–31 March 2026 vs. 1–28 February 2026

Total revenueRecognised revenue, all product lines

$1,284,900from $1,142,300

+12.5%+$142,600

Subscriptions

$902,400from $812,500

+11.1%+$89,900

Professional services

$268,500from $241,800

+11.0%+$26,700

Marketplace fees

$114,000from $88,000

+29.5%+$26,000

New customers

412from 388

+6.2%+24

Active workspacesSeats with at least one session

9,460from 9,460

No change0

Customer churn rateLogo churn, monthly

3.8%from 3.1%

+22.6%+0.7 pp

Gross margin

68.4%from 66.9%

+2.2%+1.5 pp

Support cost per ticket

$4.12from $5.30

-22.3%-$1.18

Median response timep50, API gateway

1.45 sfrom 1.82 s

-20.3%-370 ms

Enterprise pilot revenueFirst month of the pilot programme

$48,000from $0

New+$48,000

Edge casesEvery case where a naive delta ÷ previous divides by zero, invents a percentage, or colours the wrong direction

New line of business0 → 50 · no denominator, so no percentage

50from 0

New+50

Deprecated endpoint calls0 → 0 · unchanged, not new

0from 0

No change0

Legacy plan seats50 → 0 · a real −100%

0from 50

-100%-50

Beta feature adoptionno baseline · back-fill still running

1,240from —

——

Net cash flow−18,400 → −4,200 · divided by |previous|, so a recovery reads positive

-$4,200from -$18,400

+77.2%+$14,200

Checkout error rate1.20 → 0 · down is good here

0.00%from 1.20%

-100%-1.20 pp

Weekly tracker · 30 metrics

Metric

Week 13

Change %

Tracked metric 01

1,160from 1,200

-3.3%-40

Tracked metric 02

1,408from 1,337

+5.3%+71

Tracked metric 03

1,556from 1,474

+5.6%+82

Tracked metric 04

1,550from 1,611

-3.8%-61

Tracked metric 05

1,852from 1,748

+5.9%+104

Tracked metric 06

2,000from 1,885

+6.1%+115

Tracked metric 07

1,940from 2,022

-4.1%-82

Tracked metric 08

2,296from 2,159

+6.3%+137

Tracked metric 09

2,444from 2,296

+6.4%+148

Tracked metric 10

2,330from 2,433

-4.2%-103

Tracked metric 11

2,740from 2,570

+6.6%+170

Tracked metric 12

2,888from 2,707

+6.7%+181

Tracked metric 13

2,720from 2,844

-4.4%-124

Tracked metric 14

3,184from 2,981

+6.8%+203

Tracked metric 15

3,332from 3,118

+6.9%+214

Tracked metric 16

3,110from 3,255

-4.5%-145

Tracked metric 17

3,628from 3,392

+7.0%+236

Tracked metric 18

3,776from 3,529

+7.0%+247

Tracked metric 19

3,500from 3,666

-4.5%-166

Tracked metric 20

4,072from 3,803

+7.1%+269

Tracked metric 21

4,220from 3,940

+7.1%+280

Tracked metric 22

3,890from 4,077

-4.6%-187

Tracked metric 23

4,516from 4,214

+7.2%+302

Tracked metric 24

4,664from 4,351

+7.2%+313

Tracked metric 25

4,280from 4,488

-4.6%-208

Tracked metric 26

4,960from 4,625

+7.2%+335

Tracked metric 27

5,108from 4,762

+7.3%+346

Tracked metric 28

4,670from 4,899

-4.7%-229

Tracked metric 29

5,404from 5,036

+7.3%+368

Tracked metric 30

5,552from 5,173

+7.3%+379