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ready · 6 stories. Industry and company-size chips really filter and every count is what you get after clicking it. Aperture's NPS has no comparable history, so the card says “No baseline captured” instead of inventing one; Vertex's quote has no named source and is visibly demoted; Meridian ships no quote at all; Lumen has no logo artwork and falls back to initials.

Customer stories

Every number below carries the baseline it was measured against — or says plainly that there wasn't one.

Showing 6 of 6 case studies

Industry

Company size

Northwind Freight
Logistics500+ staff
Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter
On-time delivery
+38%vs. the 90 days before rollout
Support tickets
−62%vs. the same quarter last year
Dispatch throughput
+2.4×vs. the legacy scheduler it replaced
“We stopped arguing about which spreadsheet was right and started shipping on the promised day.”
Dana Whitfield, VP of Operations, Northwind Freight
Read the full story about Northwind Freight
Aperture Health
Healthcare51–500 staff
Moved appointment reminders in-house and gave the front desk its mornings back
Patient no-shows
−41%vs. the 2025 monthly average
Net promoter score
72No baseline captured
“The reminder flow paid for itself in the first month, and nobody had to learn a new system to get it.”
Priya Raman, Director of Patient Experience, Aperture Health
Read the full story about Aperture Health
Vertex Outfitters
Retail1–50 staff
Turned a one-off gear shop into a membership business
Repeat purchase rate
+18 ptsvs. the six months before launch
“Members now come back on their own instead of waiting for a discount email.”
Unattributed — no named source
Read the full story about Vertex Outfitters
Meridian Bank
Financial services500+ staff
Automated first-pass loan review without adding a single reviewer
Loan decision time
−71%vs. the manual review process
Fraud losses
−$4.2Mvs. the 2025 full-year total
Read the full story about Meridian Bank
Lumen Depot
Logistics51–500 staff
Got through peak season with 120 fewer temporary hires
Warehouse pick rate
+33%vs. the previous peak season
Stock-outs
−58%vs. the 12 months before rollout
Seasonal hires needed
−120vs. the 2025 holiday plan
“Peak week used to be a fire drill. This year the floor ran on the same headcount as October.”
Marcus Bell, Head of Fulfilment, Lumen Depot
Read the full story about Lumen Depot
Foundry Market
Retail1–50 staff
Bundled checkout upsells without slowing the cart down
Average order value
+$27vs. the 90 days before launch
“One extra step at checkout, and it never cost us a completed order.”
Sofia Iversen, Founder, Foundry Market
Read the full story about Foundry Market

metric density · the same story three times with 1 / 2 / 3 metrics. Measured offline in a 1392px container: card heights 466/466/466px, “Read the full story” tops 576/576/576px, metric strips 108/108/108px, largest gap inside any card 16px. The metric count changes nothing about the alignment.

Metric density

Same story, 1 / 2 / 3 metrics — the only variable is how many numbers the card carries.

Showing 3 of 3 case studies

Northwind Freight
Logistics500+ staff
Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter
On-time delivery
+38%vs. the 90 days before rollout
“We stopped arguing about which spreadsheet was right and started shipping on the promised day.”
Dana Whitfield, VP of Operations, Northwind Freight
Read the full story about Northwind Freight
Aperture Health
Logistics500+ staff
Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter
On-time delivery
+38%vs. the 90 days before rollout
Support tickets
−62%vs. the same quarter last year
“We stopped arguing about which spreadsheet was right and started shipping on the promised day.”
Dana Whitfield, VP of Operations, Aperture Health
Read the full story about Aperture Health
Vertex Outfitters
Logistics500+ staff
Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter
On-time delivery
+38%vs. the 90 days before rollout
Support tickets
−62%vs. the same quarter last year
Dispatch throughput
+2.4×vs. the legacy scheduler it replaced
“We stopped arguing about which spreadsheet was right and started shipping on the promised day.”
Dana Whitfield, VP of Operations, Vertex Outfitters
Read the full story about Vertex Outfitters

stress · a 40-character unbroken company name, a 74-character unbreakable URL inside the quote, a 43-character metric label plus a second no-baseline metric, and a second card carrying one metric, no quote and no logo.

Long-string stress

A 40-character unbroken company name, a 74-character unbreakable URL inside a quote, and a card with almost nothing on it.

Showing 2 of 2 case studies

Industry

Company size

Bundesluftfahrtinfrastrukturgesellschaft
Aerospace, defence & satellite communications500+ staff
Konzernweite Bestandsdatenkonsolidierung across eleven regional warehouses without a single unplanned outage
Average end-to-end order fulfilment latency
−44%vs. the twelve-month rolling average recorded before the migration started
Cross-border consignments per week
1,840No baseline captured
“The full retrospective lives at https://intranet.example.com/reports/2026-q1-migration-retrospective-final and it is the least dramatic document we have ever published.”
Dr. Katharina Vandenberghe-Schmidt, Bereichsleiterin Digitalisierung und Prozessautomatisierung, Bundesluftfahrtinfrastrukturgesellschaft
Read the full story about Bundesluftfahrtinfrastrukturgesellschaft
Kø
Retail1–50 staff
One store, one metric
Orders
+9%vs. launch week
Read the full story about Kø

loading · skeletons mirror the filter bar and the card anatomy, including a deliberately uneven 1 / 3 / 2 metric strip; the real toolbar only appears once data lands.

empty · nothing published yet — deliberately different copy and a different exit from the “no match” panel a filter produces (pick Logistics + 1–50 staff above to see that one).

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Customer stories

Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter

Moved appointment reminders in-house and gave the front desk its mornings back

Turned a one-off gear shop into a membership business

Automated first-pass loan review without adding a single reviewer

Got through peak season with 120 fewer temporary hires

Bundled checkout upsells without slowing the cart down

Metric density

Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter

Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter

Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter

Long-string stress

Konzernweite Bestandsdatenkonsolidierung across eleven regional warehouses without a single unplanned outage

One store, one metric

Customer stories

Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter

Moved appointment reminders in-house and gave the front desk its mornings back

Turned a one-off gear shop into a membership business

Automated first-pass loan review without adding a single reviewer

Got through peak season with 120 fewer temporary hires

Bundled checkout upsells without slowing the cart down

Metric density

Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter

Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter

Rebuilt dispatch scheduling and cleared a two-week delivery backlog in one quarter

Long-string stress

Konzernweite Bestandsdatenkonsolidierung across eleven regional warehouses without a single unplanned outage

One store, one metric